Subscribers

Every customer,
every state, every history.

Full lifecycle from lead to churn — pending, active, suspended, terminated. PPPoE, IPoE, or hotspot. Bulk-import from your legacy system, or provision one at a time.

trafyx.ai / subscribers
2,314 total
Search subscribers…
All · 2314 Active · 2103 Suspended · 142 Pending · 47 Terminated · 22
SUBSCRIBER USERNAME PLAN AUTH STATUS BALANCE
Ahmed Al Mansooriahmed.almansooriHome Fibre 250PPPoEActiveAED 0.00
Fatima Al Zaabifatima.alzaabiHome Fibre 100PPPoEActiveAED 0.00
Omar Khalifaomar.khalifaBusiness 500PPPoESuspendedAED 1,598
Layla Hassanlayla.hassanHome Fibre 100IPoEPending
Marina Cafe GuestV-MCF-2841Guest 2hVoucherActive
Yousef Ibrahimyousef.ibrahimHome Fibre 250PPPoEActiveAED 0.00
The subscriber record

One record, every fact.

No jumping between admin tools. RADIUS state, invoice history, ticket thread, payment log — all on one screen.

Bulk import

Migrate from your legacy in an afternoon.

CSV in, subscribers out. Trafyx maps common column layouts from Splynx, PowerCode, Sonar, and homegrown Excel systems. Validate first, commit second.

  • Column mapping preview before commit
  • RADIUS credentials written automatically
  • Failed rows exported for cleanup, rest committed
import: legacy-2019.csv (1,847 rows)
1,821 valid · 26 need review
mapping: username → auth_user
mapping: mobile → phone_e164 (normalizing +971)
mapping: plan_id → matched 4 plans
RADIUS: writing radcheck entries…
Import complete · 1,821 subscribers
1,821 radcheck rows written
The base of the platform

Get the subscriber layer right.
Everything else follows.

Subscribers, billing, RADIUS, tickets — all tied to one record. No integration seams.